Orient Charm Travel respects your privacy. We do our utmost to keep the information you share with us private and secure, and we use it only to plan and deliver the journeys you ask for.
At A Glance
Never sold or rented
We do not share, sell or rent your information to third parties for marketing.
Used for one purpose
Information you give us for a request is used for that request only.
Unsubscribe any time
Every newsletter has an unsubscribe link, or simply email us.
Shared to run your trip
Only with the partners who deliver your journey, such as hotels and transport.
01When This Policy Applies
This policy applies to the information you give us when you:
Send us a tour request
Request a brochure
Make a booking
Fill in a tour registration form
Subscribe to our newsletter
Enter a competition
Deal with us under any other agreement or arrangement
02How We Use Your Information
The information you give us helps us provide a personalised service. When you share information for a specific purpose, we use it for that purpose only, for example to provide the service or information you have asked for. If you make a booking with us, we will need some additional information for operational reasons.
We do not share, sell or rent your information to any third parties. Orient Charm Travel does not send spam: if you receive information from us, it is because you asked to hear from us, you entered a competition and agreed to join our mailing list, or a friend or colleague requested it on your behalf.
03Your Choice To Opt Out
If you have registered to receive communications from us and later change your mind, you can contact us to have your name removed from our mailing lists. Our e-newsletter also lets you unsubscribe through a link at the bottom of every email, or you can simply email us.
04Who Sees Your Information
Orient Charm Travel may share personal information with other members of our company where needed to fulfil the purposes above. We may also share it with third parties we contract to provide certain services, for the purpose it was collected. For example, we currently work with third party contractors to:
Provide transport, including flights
Organise and operate tours
Host our software and applications
In these situations we do not allow the contractor to use your personal information for anything other than the specific purpose we supply it for.
Beyond this, we will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, is authorised or required by law, is reasonably necessary to enforce the law, or is necessary to investigate suspected unlawful activity.
05Sharing Information Overseas
To deliver the services described in this policy, we may share your personal information with people in other countries, for example our international offices, airlines, hotels, tour operators and ground handlers. In most cases this is necessary for us to fulfil our obligations to you.
06Anonymous Information We Collect
To keep our website relevant and useful, we collect anonymous browsing information from every visitor. This includes the pages viewed, the date and time, and the browser type. IP addresses are used to identify the type of network and, in some cases, the general region. We do not link this information to a visitor's identity.
07Cookies
Orient Charm Travel uses cookies as you visit our website to support functions such as making a booking or entering a competition. Cookies hold anonymous information only and are never used to identify you.
08Links To Other Websites
Our website may contain links to other websites. When you follow one of these links you are entering another site, so we encourage you to read its privacy statement, as its policy may differ from ours.
09Sensitive Information
We only collect sensitive information about you with your consent.
10Questions About Your Privacy
If you have any questions, concerns or comments, our team is happy to help.
